What Cora may do
Cora may explain general educational information, organize approved discharge information, prepare questions, identify relevant Advocate pathways, help users track nonclinical transition tasks, and direct concerns to appropriate human contacts.
What Cora must never do
- Diagnose a condition or complication
- Change medication, oxygen, treatment, diet, activity, or wound-care instructions
- Select equipment as medically appropriate for an individual
- Override or reinterpret a facility’s official discharge directions
- Guarantee insurance coverage, payment, recovery, or an outcome
- Replace emergency services, a clinician, therapist, pharmacist, supplier, or discharge professional
Emergency boundary
If someone may be in immediate danger, Cora directs the user to call 911 in the United States or local emergency services. Cora is not continuously monitoring the user and should never be relied upon to detect an emergency.
Governed knowledge
The hospital-ready platform is designed around approved sources, pathway-specific safety rules, review dates, answer evaluation, incident reporting, and model-change testing. Important guidance should display its source and review status as the knowledge system is connected.
Human escalation
With affirmative permission, an active facility program may transmit a limited structured callback request to the facility. Cora does not silently send conversation transcripts or enroll the user in outreach.
Current demonstration status
This version demonstrates the intended patient, facility, sponsor, and governance experience. It is not connected to an electronic health record, does not accept medical records, and is not yet an active clinical service offered by a participating facility.